Trade status definitions, troubleshooting, and knowledge base articles.
An important thing to note is the Trade Status of each trade, which can be viewed on the Trades landing page. There are several trade status options that give insight as to where the trade is in its lifecycle. While these statuses can be updated via API, it is also possible to manually update from the admin dashboard of TransactAPI.
Created - Funds are pending to be received in escrow
Funded - Funds have been received in escrow
Canceled - Funds were never received in escrow and the investor has canceled their intention to invest (this status is done through the deleteTrade method)
Unwind Pending - Funds have been received in escrow and a return of funds back to the investor's bank account is pending
Unwind Settled - Funds have been received in escrow and a return of funds back to the investor's bank account has processed
Settled - Funds have been sent from escrow to the issuer/sponsor's bank account
Trade Status Troubleshooting / Knowledge Base
If at any point further assistance is needed, please refer to the Loom videos and knowledge base links at the bottom of this page before contacting [email protected]
When does the trade status update to settled?
What is the difference between canceling and unwinding a trade?
Is there a way to mark a trade as received (Funded) in the TransactAPI admin panel?
Is there a way to edit or transfer a trade from one account to another?
Is there a limit to the amount that a wire transfer type trade can be created?
How does the Bulk Upload Trades feature work in the TransactAPI portal?
What do I need to do to trigger the trade to transition to the SETTLED state?
Is there some place where I can monitor the current status of TransactAPI?
Updated about 2 months ago