Account ID

Dashboard > Accounts > Account ID hyperlink

Individual account IDs are hyperlinked in blue. When selected, many account specific options become available. Details are below.

Please Note: KYC and AML status on the account level is only used if an overall KYC/AML status is desired to represent the statuses of all parties linked to the account. Performing a KYC/AML verification via performKycAml API method will show only on the Party.

Account KYC/AML TroubleShooting

What does the account level KYC/AML mean?

Account Information Tab

Dashboard > Accounts > Account ID hyperlink > Account Information tab

This is an overview of the selected account. From this view, it is possible to see account details such as address and phone number associated with the account. The KYC/AML and Accreditation statuses can also be viewed from here.

Edit

Dashboard > Accounts > Account ID hyperlink > Account Information tab > Edit

Selecting the Edit button under the account information tab will allow the admin to update certain information on the account such as address, KYC/AML statuses, account type, etc.

Add Suitability

Dashboard > Accounts > Account ID hyperlink > Account Information tab > Add Suitability

Suitability is often required if the offering is going through a broker dealer. North Capital developed a survey and API method to collect this information from investors. Documents used for verifying investor suitability can be uploaded and stored in this section.

Add Mailing Address

Dashboard > Accounts > Account ID hyperlink > Account Information > Add Mailing Address

If the physical address used when creating the account is not also the mailing address, the separate mailing address can be added here

Account Permissions

Dashboard > Accounts > Account ID hyperlink > Accreditation Verification tab > Request AI Verification

While everyone is defaulted to be able to invest, there is the capability to block fund movements based on payment type.

Associated Parties Tab

Dashboard > Accounts > Account ID hyperlink > Associated Parties tab

Associated parties are those who are linked to each specific account. When there are multiple parties linked to one account, it is required to designate a primary party. The primary party is the party responsible for signing subscription documents. The Party ID and Remove hyperlink buttons allow for quick navigation and action related to the associated parties.

Add Associated Parties

Dashboard > Accounts > Account ID hyperlink > Associated Parties tab > Add Associated Parties

To associate a party with an account, enter the Party ID and select Yes or No as to whether the party is the primary account.

External Accounts Tab

Dashboard > Accounts > Account ID hyperlink > External Accounts tab

Information on any associated external account used for ACH payments is housed in this tab. External account information can be edited through the associated button on this page.

Individual Documents Tab

Dashboard > Accounts > Account ID hyperlink > Individual Documents tab

This is an open storage area for any documents relating to the account. Scans of picture IDs or Power of Attorney paperwork are some examples of what may be uploaded to this location. Documents and notes can be added through the associated buttons on this page.

Credit Card Tab

Dashboard > Accounts > Account ID hyperlink > Credit Card tab

Information on any credit card used for payments is housed in this tab. Credit card data can be added or edited manually here. This functionality does not currently support Stripe integration.

Trades Tab

Dashboard > Accounts > Account ID hyperlink > Trades tab

A summary of all trade participation associated with the selected account can be found here. Using the Create Trade button, a trade can be manually created from this page. More information on trade creation can be found HERE

Accreditation Verification Tab

Dashboard > Accounts > Account ID hyperlink > Accreditation Verification tab

Because investor accreditation is done on an account level (meaning that in most cases, all parties within an account must be accredited), all documents associated with Accredited Investor Verification are housed in this tab.

Request AI Verification

Dashboard > Accounts > Account ID hyperlink > Accreditation Verification tab > Request AI Verification

While most AI Verifications occur through the investment portal, there may be times when a manual request must be made. To trigger this action, navigate to the Accreditation Verification tab from the Account ID and select Request AI Verification. This will trigger the NC team to review uploaded documents and create a verification letter upon approval.

Add Document

Dashboard > Accounts > Account ID hyperlink > Accreditation Verification tab > Add Document

Documentation to prove AI status can be uploaded and will be listed under Investor Documents. If the investor’s accreditation status is successfully verified, the Accredited Investor verification letter will be uploaded to the Verification Letter section at the bottom of the page.

Accredited Investor Troubleshooting / Knowledge Base Links

How do I test Accredited Investor Verifications in the sandbox environment?

How do I contact the team that reviews the accreditation verification requests?

What types of files are accepted for the Accreditation Verification checks?

When should the "aiRequestStatus" be set to "Letter Requested" for UpdateAiRequest?

How can I get notified in real time when an AI request status has been updated?

What is "Self Accredited" ?

How do I get an updated accreditation verification letter for an account that has already had an AI request performed?

What should be uploaded for licensed individuals for the accredited investor verification?

Custody and Wallets Tab

This is a placeholder for future functionality

Account Troubleshooting / Knowledge Base Links

If at any point further assistance is needed, please refer to the Knowledge Base links at the bottom of this page before contacting [email protected].

Are there certain restrictions or implications of the different types of accounts?

Is there a way to combine two accounts together?

What does the error "Primary Party Account is not Primary Party Account is not EXIST / ACTIVE" mean?